Bromley Man and Van Accessibility Statement

Bromley Man and Van is committed to providing an accessible and inclusive online experience for all customers in the accessible Bromley Man and Van area, including people with disabilities. We aim to ensure that everyone can access information about our services, request quotes, and communicate with our team in a way that meets their needs.

This accessibility statement explains our ongoing efforts to make our website more usable and accessible, the standards we work towards, and how you can contact us with any accessibility requests, questions, or feedback.

Our Accessibility Commitment

We are working towards meeting the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines are widely recognised as the international standard for web accessibility and are designed to make digital content more accessible to a wider range of people with disabilities, including those with visual, hearing, cognitive, and motor impairments.

As we continue to improve our website for customers in the accessible Bromley Man and Van area, we aim to follow WCAG principles so that our content is perceivable, operable, understandable, and robust across different devices and assistive technologies.

Screen-Reader Support

Our website is designed to be compatible with modern screen readers commonly used by people with visual impairments. We aim to use clear headings, descriptive page titles, and meaningful text labels so that screen-reader users can navigate efficiently and understand the structure of each page.

Where possible, images that convey important information are provided with alternative text descriptions, and interactive elements are designed to convey their purpose to assistive technologies. We are continually reviewing our pages to identify and correct any issues that could cause difficulty for screen-reader users in the accessible Bromley Man and Van area.

Keyboard Navigation

The Bromley Man and Van website is being developed to support full keyboard navigation, without the need for a mouse or trackpad. Users should be able to move through links, form fields, and interactive elements using the Tab, Shift plus Tab, Enter, and arrow keys.

We aim to maintain a logical tab order and visible focus indicators so that keyboard users can see where they are on the page at all times. If you experience any difficulty accessing information or completing a form using only a keyboard, please let us know so we can investigate and improve.

Ongoing Improvements and Compatibility

We regularly review our website to identify and resolve accessibility barriers. This includes testing pages with different browsers, devices, and assistive technologies wherever possible, and updating code to align more closely with WCAG 2.1 AA success criteria.

While we aim for broad compatibility, there may be some older browsers or technologies that are not fully supported. We encourage users to keep their browsers and assistive tools updated to the latest versions for the best experience when using our services in the accessible Bromley Man and Van area.

Accessibility Requests and Feedback

Your feedback is vital in helping us improve accessibility. If you encounter any barriers while using the Bromley Man and Van website, or if you need information in a different format such as large print, easy read, or a different language, you can contact us and tell us:

Which page or section you were using, what you were trying to do, and what assistance or adjustment would make it easier for you.

We will consider your request and aim to respond as soon as reasonably possible. We are committed to working with you to find practical solutions that help you access our services in the accessible Bromley Man and Van area.

Future Developments

As our services and website evolve, we will continue to make accessibility a core part of our planning and development. We will review this accessibility statement regularly to reflect any new improvements or changes to our practices.

Our goal is to ensure that everyone in the accessible Bromley Man and Van area can access moving and transport services online with confidence and ease, regardless of their individual needs or preferred way of using the web.